Protecting your personal data is a top priority for Tenex Casino. This Privacy Policy explains how we collect, process, and safeguard your information when you use https://tenexcasinode.com.
Data controller
The data controller is Tenex Technologies Ltd, operator of Tenex Casino, licensed by Curaçao eGaming. All data is processed in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
Data collection
We collect personal information when you register, create an account, make transactions, or contact our support team. This may include:
- Identity details: full name, date of birth, address
- Contact details: email address, phone number
- Payment information: banking or wallet details, transaction records
- Technical data: IP address, device type, browser data, access logs
Purpose of processing
- Account creation and management
- Processing deposits and withdrawals
- Compliance with KYC and AML regulations
- Customer support and dispute handling
- Website analytics and improvement
- Marketing communication (only with consent)
Legal basis
Data processing occurs based on contractual necessity, legal obligations, or explicit consent under Articles 6(1)(a), (b), and (c) of the GDPR.
Data sharing
Your data may be shared with third-party service providers (e.g., payment processors, hosting companies, analytics partners) solely to fulfill contractual or regulatory obligations. Data transfers outside the EU occur only under recognized safeguards such as Standard Contractual Clauses.
Data retention
Personal information is retained only as long as necessary to fulfill its purpose or meet legal retention requirements. Afterward, data is securely deleted or anonymized.
Your rights
You have the right to request access, correction, deletion, restriction, and portability of your data. You may withdraw consent at any time. Complaints can be lodged with your local data protection authority.
Security
We apply advanced technical and organizational measures to protect data from unauthorized access, loss, or misuse. Sensitive information is transmitted via encrypted connections and stored on secure servers.
License and jurisdiction
Tenex Casino operates under a Curaçao eGaming license. All personal data is handled in accordance with international security and data protection standards applicable to licensed online operators.
Policy updates
This Privacy Policy may be updated to reflect legal or operational changes. The latest version is always available on our website.
Last updated: November 2025
